Chapter 2 – Individualised Learner Engagement Support

Individualised  learner engagement support focuses on providing tailored assistance to learners. This approach includes coaching learners to enhance their skills, confidence, and engagement.

Coaching: the Dual Approach

When we talk about individual coaching, we can distinguish two key aspects: facilitating on the one hand, mentoring on the other:

  1. Facilitation: Creating environments that empower learners to participate, explore, and contribute actively. Facilitators provide the resources, platforms, and tools needed for meaningful engagement.
  2. Mentoring: Offering personalised guidance, sharing experiences, and supporting learners emotionally and practically to navigate challenges.

Both roles are crucial in the holistic development of a student. While facilitation ensures that learners have the structural environment to learn and grow, mentoring ensures they have the emotional and motivational backing to thrive and persevere.